Verify your pixel is working correctly
The Facebook Pixel Helper is a troubleshooting tool that helps you find out if your pixel is working correctly. It's a Chrome plugin you can use to see if there's a Facebook pixel installed on a website, check for errors, and understand the data that's coming from a pixel.
Install the Pixel Helper
Before getting started, you'll need to have the Chrome web browser. If you don't have it yet, install the Chrome browser then follow these steps:
- Go to the Chrome web store and search for the Facebook Pixel Helper.
- Click + Add to Chrome.
- Click Add extension.
Once you've successfully installed the extension you'll see a notification that the plugin has been added to Chrome and a small icon will show in your address bar.
Check that your pixel's working
- After you've installed the Pixel Helper, click the Pixel Helper icon in the address bar.
- Check the popup to see any pixels found on that page, and whether they've been set up successfully.
If the Pixel Helper finds a pixel on your site and there are no errors, then you're ready to start creating Facebook ads with your pixel.
If you see a notification that no pixels were found on your site or that there's an error, then check out the troubleshooting section below for more help.