FREQUENTLY ASKED QUESTIONS
How should I get started with Kingston Lane?
Where can I learn how to use Kingston Lane?
Where can I sign up?
You can sign up for a FREE Kingston Lane account using the below link! Once you've signed up if you'd like to upgrade to a PRO account, you can do so within the Kingston Lane App by clicking "Unlock Pro Features" in the left hand navigation.
How can I upgrade to Kingston Lane PRO?
You can upgrade from a FREE to a PRO account any time. Here's how!
- Log in to Kingston Lane
- Click "Unlock PRO Features" in the left-hand navigation
3. Click Upgrade to PRO
4. Submit payment
Kingston Lane's PRO features will now be unlocked!
What is the difference between FREE and PRO?
FREE: This is a free for life account which includes the following core features:
- Home Valuation Lead Capture Website (U.S. only)
- Seller Analysis Lead Capture Website
- Agent Branding Website
- Push Button Digital Farming*
- Push Button Property Leads*
- Intelligent Lead Manager
- Facebook Mastermind Group
- Zapier Integration
PRO: This unlocks the entire platform for a low annual fee of $99 per year.
Everything included in FREE, plus:
- Push Button Social Media Property Ads*
- Push Button Squeeze Pages
- Unlimited Coming Soon Property Websites
- Unlimited Custom Property Websites
- Unbranded Property Websites
- Password Protected Listing Websites
- Sales Pipeline with Goal Tracking
- Exclusive Buyers and Sellers Database
- Traffic Redirect
- Listing Launch Gallery*
- Artificial Intelligence Deal Matching
- Listing and Sold Galleries
You can see a summary of all the features and their explanations by clicking here.
Both FREE and PRO members can join Kingston Lane University or Marketing Ninjas at any time. No contracts. Everything is month to month.
What is included with Marketing Ninjas?
Unlimited marketing support that scales your marketing at just $99 per month:
- Canva Pro Account with gorgeous Drag/Drop Designs: This is for any quick do it yourself projects with pre-built, best of breed design templates that you can personalize on the fly using the power of the Canva platform and the Kingston Lane Team partnership. (Unlimited designs with the Canva pro account)
- Your own personal creative agency: Your personal team of graphic designers who start with a gorgeous gallery of real estate specific marketing design collateral and work with you to customize and personalize each piece of artwork just for you. (Unlimited orders with approximately 1 business day turn-around times)
- Custom Marketing: Access to your own design team to develop custom projects for any marketing needs from real estate marketing material, to promotional material, and any other design collateral. (Quoted on a per project basis to minimize your investment in an in-house team)
What is included with Kingston Lane University?
Kingston Lane University is a learning platform aimed at platform mastery and business growth at just $49 per month. This is delivered in the form of a weekly live video hot-seat mastermind format and a dedicated Facebook group for best practices and idea sharing.
- Best practices to leverage Kingston Lane to grow your business
- Tips, tricks, tools, and hacks for platform mastery
- Live Calls/Video, and Expert Q&A
- Private Members Area of calls and best practices within the platform, Click members are the tab on the lefthand side of the navigation
What is the difference between Marketing Ninjas and Kingston Lane University?
Marketing Ninjas is your one-stop personal marketing solution. It can supplement what your brokerage offers and dramatically supercharge what your part-time/full-time marketing team member can do for you.
Kingston Lane University is a learning platform with weekly video hot-seat calls and Facebook mastermind group intended to deliver platform mastery across Kingston Lane and other connected platforms all aimed at business growth and efficiency.
Both these programs accessed independently with either a FREE or PRO membership.
How does it work with teams and brokerages?
Everything in Kingston Lane is built around an individual agent which allows us to keep the cost per agent extremely low. This structure also keeps any payments for ad campaigns at the agent level.
Kingston Lane is designed as a single agent platform for ease and efficiency. There is no concept of team or brokerage within Kingston Lane. If you are interested in a team or brokerage custom solution, please review our Enterprise Hub product offering.
We offer certain Marketing Ninjas group discounts for teams and brokerages with over 10 licenses. Please contact our team and we will be happy to work with you.
Do you integrate with my CRM?
Our integration is based on using Zapier (outbound) to transfer leads generated inside of Kingston Lane to your favorite CRM system with ease. So as long as your CRM accepts Zapier as an incoming lead source, you can connect it with Kingston Lane easily.
What exactly happens, when I order a Push Button ad?
See the below links for more information.
Do you have a video explaining the platform?
Yes and more.
- Short feature videos accessed inside the platform Help button (use the Help widget inside Kingston Lane).
- Full knowledge base on every feature and offering
- Private platform walkthrough is done by Steve Olson and Sharran Srivatsaa (see below video)
- Contact support - firstname.lastname@example.org
Private platform walkthrough done by Steve Olson and Sharran Srivatsaa
What are Kingston Lane Support's hours of operation?
Kingston Lane Support is available M-F from 9am-6pm PST. We are additionally testing support hours for weekends.
You can submit a support ticket anytime by emailing email@example.com or creating a ticket using the Help widget in the lower left when logged in to Kingston Lane. Or reach us via Live Chat during business Hours.